Returns & Exchanges

At Dastony, we strive for complete satisfaction with our stone-ground nut butters and wellness products. If your order arrives damaged or does not meet our quality standards, we offer a 30-day window for returns and exchanges on unopened items.

Return Process

• 1.
  Contact Support

  Email our customer care team with your order number and a brief explanation of the issue to initiate a return request.

• 2.
  Verification and Photos

  For items damaged during transit, please provide clear photographs of the packaging and product to help us expedite your claim.

• 3.
  Return Shipment

  Once approved, securely pack the unopened items and use the provided prepaid shipping label to send the package back to our facility.

• 4.
  Refund Processing

  After we receive and inspect your return, a refund will be issued to your original payment method within 5 to 7 business days.